FAQs

Where can I buy Pagong products?

  • In-store: Pagong has three directly managed stores in Kyoto City and one in Narita Airport, and a collaborative store at Kimono Forest Shop

  • For detailed maps and opening hours, please check our Store Information Page.

  • Online: Our products are available worldwide through our Online Shop.

  • By phone: . Please contact Pagong Main Branch at TEL 075-322-2391.

  • Reception hours: 11:00–17:30.

When will the new products be released?

  • We announce our Spring/Summer collection in mid-March and our Fall/Winter collection in mid-September.

  • Other seasonal items may arrive and be displayed in stores from time to time.

  • We also accept customer requests. Requested items are added to our list, and popular items may be reissued based on demand.

When will the new products be released?

  • We announce our Spring/Summer collection in mid-March and our Fall/Winter collection in mid-September.

  • Other seasonal items may arrive and be displayed in stores from time to time.

  • We also accept customer requests. Requested items are added to our list, and popular items may be reissued based on demand.